Terms & Conditions

Welcome to PhantomVocation. These Terms & Conditions govern your use of our website and the recruitment, staffing, and career consulting services provided by PhantomVocation. By accessing our website or using our services, you agree to be bound by these terms.

1. Introduction

PhantomVocation ("we", "us", or "our") provides niche staffing solutions and recruitment services. We operate as a recruitment consultancy, connecting candidates with employers in emerging and specialized sectors. These terms constitute a legally binding agreement between you and PhantomVocation.

2. Definitions

In these Terms & Conditions:

• "Client" means any individual, company, or entity engaging our services for the purpose of recruiting personnel.
• "Candidate" means any individual seeking employment or career consulting services through PhantomVocation.
• "Services" means the recruitment, staffing, career consulting, and talent acquisition services provided by PhantomVocation.
• "Website" means the website located at https://phantomvocation.com.
• "Data" means any personal data provided by you to us, as defined in the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

3. Acceptance of Terms

By using our Website or engaging with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our Website or Services.

We reserve the right to amend these terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

4. Services for Clients

As a Client using PhantomVocation, you agree to the following:

• Accuracy of Information: You will provide accurate, complete, and up-to-date information regarding your recruitment needs, job specifications, and company details.
• Engagement Fees: Our fees are outlined in our separate Service Level Agreement (SLA) or engagement letter. By requesting a candidate introduction, you agree to the fee structure applicable to your specific engagement.
• Replacement Guarantee: Should a candidate placed by us leave their employment within the first 90 days (subject to specific contract terms), we will provide a replacement candidate at no additional recruitment fee, provided the invoice has been paid in full.
• Interviews & Offers: PhantomVocation acts as an introducer. The final decision to employ a candidate rests solely with the Client. Any offer of employment made directly to a candidate introduced by us within 12 months of the initial introduction will be subject to our standard fees.

5. Services for Candidates

As a Candidate using PhantomVocation, you agree to the following:

• CV Integrity: You confirm that any Curriculum Vitae (CV), resume, or portfolio submitted to us is accurate and does not contain any material misstatements or omissions.
• Interview Attendance: If we arrange an interview for you, you agree to attend on time or provide us with sufficient notice (at least 24 hours) to cancel or reschedule.
• Acceptance of Role: Should you accept a job offer through an introduction made by PhantomVocation, you agree to maintain the position for a minimum period agreed upon in your employment contract, unless extenuating circumstances apply.
• No Direct Solicitation: You may not bypass PhantomVocation to contact a Client directly for work purposes within 12 months of our introduction, unless permission is explicitly granted in writing.

6. User Accounts and Security

If you create an account on our Website:

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account or any other breach of security.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

7. Privacy and Data Protection

PhantomVocation is committed to protecting your privacy. We collect and process your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By using our Services, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy. We act as a Data Controller for your personal information.

We will not sell, rent, or trade your personal data with third parties for their marketing purposes without your explicit consent.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, software, and data, is the property of PhantomVocation or its content suppliers and is protected by international copyright and intellectual property laws.

You may not:

• Modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from the Website without prior written consent.
• Use the content for any commercial purpose without express written permission.

9. Limitation of Liability

PhantomVocation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website.

While we strive to ensure the accuracy of the information on our Website, we do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Indemnity

You agree to indemnify, defend, and hold harmless PhantomVocation, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) resulting from or arising out of your use of the Website or your breach of these Terms.

11. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach the Terms & Conditions.

Upon termination, your right to use the Website will immediately cease. All provisions of the Terms & Conditions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact our Data Protection Officer or legal team using the details below: